Web based control panel with real time reports summery and fully featured available on dashboard.
Real time reports in excel format is available.
Call recording, call transfer, call forwarding, and call mapping on multiple extensions.
Greeting your customer in professional and pretty voice, then ask them to choose extension as per their requirement it will create good impression.
Automated Voice Response System (AVRS) is a part of hosted IVR solution takes input from customers voice and touch according to their need and then response them as per the predefined setting for example settings like Press 1 for sales and press 2 for support.
When all executives are busy on other call, then call will be automatically transferred to a mild and soothing on hold music by capture the same number in reports.
Calls that couldn’t be answered or even for new voice mails complete recording will be delivered to your email id and you can also choose to get email and SMS alerts for the same.
History of each and every incoming call, received call, missed call, outgoing call is available in panel with complete online administration.
Divides responsibility and allows your executives to access their call logs even when you’re not available. This feature helps you to connect your whole team on the same incoming call according to the caller requirement.
Call recording is available in control panel which helps you to analyze your daily reports as well as for monitoring the quality of your customer support. Multiple levels call forwarding and call transfer helps you to attend multiple calls at same time.
We have a wide choice of attractive and easy to remember numbers so you can choose as per your liking and budget these numbers are very useful for radio ads, TVC, hoardings. Banner and News paper ads.
We may not be the cheapest but the best in terms of service our awesome control panel with remarkable server uptime will facilitate you to grow your business.
Support is just a call away. We have three level of support. 24x7 On phone Support. On Email Support. 3 Levels of problem solutions. If not satisfied then just drop an email to [email protected] and get money back within 2 working days.